Keep the lead warm overnight
A fast text-back gives callers a next step for night and weekend repair inquiries when your dispatcher is unavailable.
After-hours HVAC answering service
HVAC Agent follows up with missed callers, collects the issue and service address, and alerts your team when an after-hours lead is ready for callback.
Night and weekend demand
A fast text-back gives callers a next step for night and weekend repair inquiries when your dispatcher is unavailable.
The AI asks for the HVAC problem, service address, urgency, and preferred callback time.
Qualified details are saved in the dashboard and can be sent by SMS and email.
Practical call flow
Start with SMS recovery for unanswered calls. If voice answering is useful for your market, add Realtime Voice AI after the basic flow is already proving value.
Related solutions
A broader HVAC answering workflow for missed calls, SMS follow-up, and optional voice AI.
Fast SMS recovery for service businesses that miss calls while working jobs.
Lead capture workflows for HVAC, plumbing, roofing, and other local service teams.
Next step
Start with the SMS receptionist, route missed calls into the pilot, and review captured leads before deciding whether to add realtime voice.
Pilot offer
Base AI SMS receptionist. Optional Realtime Voice AI add-on is available for $49/month.